Cafe Assistant Job Description

A Survey of Cafe Assistants

The duties of a cafe assistant can be varied by the establishment and its staff. Ensuring hygiene levels are maintained and maintaining good levels of customer service are the most important responsibilities. Cafe assistants should be pleasant to be around and be good to listen to.

Cafe assistants need to be patient and restrained in order to allay customers' concerns, since they are liable to make complaints. Poor service is not usually accepted in the service sector. Wages are usually low and tips are a significant part of the cafe assistant's income.

Cafe assistants should be able to work in a busy environment. Before hiring a cafe assistant, some establishments may need a high school diploma. An experienced worker can usually train someone quickly and efficiently, even if the candidate is not very experienced.

Experience in customer service roles is not essential. An in-depth knowledge of food safety and hygiene requirements would beneficial in carrying out duties, as would experience in sales or marketing to help promote your establishment to customers. Prospective cafe assistants would benefit from being aware of general principles of quality control and efficient distribution of goods and services, as noted on the CareerZoneNY website.

A Food Hygiene Course for Catering Assistants

The role of a Catering Assistant is to help out in the kitchen and to be responsible for hygiene and cleanliness within food preparation areas. They help prepare the food items for the event. Catering assistants are responsible for basic food preparation tasks.

They are likely to be responsible for unloading deliveries from suppliers and organize the store room. Catering assistants need to be good at communicating with their co-workers and customers. They must be able to work with other people in a team, as they are likely to work alongside restaurant managers.

The kitchen environment is likely to be busy and noisy, which can make it difficult to sleep. Catering assistants are on their feet for most of the shift, so they need to wear comfortable shoes, and the job is not suitable for anyone with back problems. A full time Catering Assistant works 40 hours a week, with two-thirds of all kitchen jobs being part time and seasonal jobs also available.

They may be expected to start work early or work late, although shifts are usually split between employees. The Holiday Inn and the Hilton are major hotel chains. Fogo De Chao, Frankie and Benny's, and Pizza Hut are some of the popular national restaurants and pubs.

It is possible to get qualifications in food processing and preparation while working as a Catering assistant. If you don't already have a food hygiene certificate, you can take courses to get one. Train4food offers training courses in food safety and hygiene.