Cargo Supervisor Job Description

Expert in Export Documentation

If you become an export documentation supervisor, you will have experience in sea freight and export air documentation. You will make sure that all exports are documented correctly. You provide export documentation for each country of destination.

As an export documentation supervisor, you would communicate with forwarders associated with the shipment process to ease order volume flow. As an export documentation supervisor, you have the responsibility to negotiate shipping cost with freight forwarders on the basis of weight and volume. As an export documentation supervisor, you have the responsibility to verify freight received against receipt information.

Signing for cargo requires the use of the correct time, date and signature. As an expert, you check inbound documentation for accuracy before reception and receive documentation with shortages, overages and damages. The export documentation officer gets a correct signature from drivers upon complete loading.

The Supervisor of the dnata Air Services Company

dnata is a large air services provider. The company was established in 1959 and is responsible for the smooth functioning of the aviation industry in 129 airports. dnata is a trusted partner for over 300 airline customers around the world, and they offer ground handling, cargo, travel, and flight Catering services in 35 countries across six continents.

The company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and gives over 320,000 meals each day. The supervisor is in charge of the organization's policies and laws. Responsibilities include training employees, assigning and directing work, appraising performance, rewarding employees, and addressing complaints and resolving issues.

Supervisors in Management

Managing a team is one of the most important responsibilities of a supervisor. Supervisors often create and oversee the tasks required to complete a job. Supervisors must communicate objectives and monitor team performance.

In some cases, organizations have set hours for their entire workforce, and supervisors don't need to adjust them. When team members work in shifts, supervisors are usually responsible for scheduling. You will often be responsible for reporting team and individual performance to human resources and senior management.

You may need to evaluate each member of your team and record their performance on a number of different levels. You may be required to administer performance improvement plans. Supervisors often help decide who is eligible for promotions.

In some cases, supervisors may give promotions. Senior management professionals often consult their supervisors during the promotion process when supervisors don't have the authority to directly promote employees. Employees who are unhappy with their work experience may approach their supervisor.

Active listening skills are needed by supervisors to understand employee complaints and to work with them to reach a solution. If an employee complains that another employee has broken company policies, the supervisor will need to report the issue to HR for an investigation. In the case of disagreements between employees, supervisors may help the two parties come to a resolution.

How to Lead by Example

Any business organization that has supervisors is important. Every employee needs to have a good knowledge of the ins and outs of the business to move up in their career. Supervisors lead teams, solve problems, report up and down the hierarchy, and many more.

Good leadership and supervision skills are one of the pillars of growth in business. Leading by example helps you build trust in your team and inspire them. It is important for a supervisor to follow the above skills and to set the right examples for their team members to help guide them with their tasks.

Simple skills techniques that you would use in your everyday routine can be used to deal with the natural response of earning and giving trust. The success of the business is dependent on the trust of the team. There are ways to improve your supervision skills.

Do you think your employees expect the best from you? A supervisor should always improve themselves to set an example. Great leaders look forward to improving themselves as they develop their skills.

Improving yourself can help increase the productivity of your team members. Mistakes can be avoided. Being a supervisor is expected and you should avoid making mistakes next time and teach your team how to do it.