Case Management Job Description

Case Managers: A Survey

Have you ever wondered what it takes to be a case manager? What skills do you need? Most case managers have a background in either social work or nursing.

If you want to be a successful case manager, you need to have strong communication skills and be able to come up with different problem management strategies. You should be knowledgeable and organized. Medical case managers work in various health care facilities, such as hospitals, nursing homes, clinics, and rehabilitation centers.

Most of the social service case managers are employed by non-profit organizations. Schools, housing commission, or homeless shelters can be included. Not all case managers know everything.

They specialize in a specific area. Case managers help clients manage their own difficult situations instead of managing the clients. They are always present in the client's life, without pushing them to make decisions they don't want to make.

Case Management Skills

Case managers act as bridge between doctors and patients, and their skills are based on the ability to communicate and execute patient care plans. Critical thinking and empathy are skills case managers use to make patients feel comfortable. They're also creative when designing care plans.

It's helpful to learn about the different types of case management skills and how to develop them in order to be a more successful case manager. Communication skills include listening, speaking clearly and writing directions. Communication skills are important for case managers to relay important medical information between patients and healthcare professionals.

They should be able to explain processes to patients in simple terms and give updates to nurses and physicians regarding the patient's concerns. Case management requires advocating for patients. They advocate on behalf of their patients to insurance companies to make sure they get the care they are entitled to.

Case managers need to understand patients' feelings. Being able to relate to patients can help case managers. Patients are more likely to trust case managers who can empathise with them.

A case manager can work with a patient and family. They may connect patients and their families with additional resources in their communities that could enhance their care. Case managers are part of a team that provides care for the patient.

Communication Skills for Case Managers

Communication skills are needed by case managers to form relationships with clients and co-workers. A skills list includes the ability to influence. Case managers need to have the ability to listen, speak and share information.

Writing skills are needed by case managers. Case managers are skilled at reading and interpreting. They make their own decisions by evaluating information and situations.

They use information to develop plans. Critical thinking is used by case managers to understand instructions. Case managers use time-management skills to manage their schedules and meet deadlines.

They have easy to access contact lists, reference materials and resources. Case managers use skills from their organizations to manage all aspects of a client's case. They keep records and maintain confidentiality.

Basic and advanced math skills are used by case managers. They use math in their daily work. Case managers need computer skills and the ability to use files, databases, spreadsheets and prepare presentations.