Emergency Medical Dispatcher Job Description

The Dispatch Role in Emergency Management

The first person to know about an emergency is the dispatch person. An experienced, well-trained dispatch is able to gather a lot of important information that can help first responders form an early understanding of what they will be facing upon arrival at the scene. Dispatch centers may have scripted questions for callers or prompt to help them gather the essential facts.

A dispatch center can get many calls about an emergency depending on the location and time of day. The number of dispatch workers can affect the amount of calls that are answered. Dispatchers wear radio headsets that allow them to concentrate on the radio traffic they are monitoring.

Dispatchers can have access to weather and traffic reports. They can find answers to questions quickly if they have access to the internet. I have had incident commanders tell me stories of when they were operating at emergency scenes and not hearing critical radio traffic.

The commander of the radio traffic was informed by the dispatch that there was a catastrophe. Dispatchers can play a vital role in managing emergency communications. A well-trained, experienced dispatcher is a critical component of the command management team.

Knowledge, skills and abilities needed for a dispatch should not be assumed. Dispatchers need to be trained on how to support incidents. 2.

An Evaluation of the Emergency Medical Dispatcher Position

An Emergency Medical Dispatcher works in a call centre and answers inbound calls from people who have an emergency. They listen to the caller and decide what emergency service to dispatch. An Emergency Medical Dispatcher helps callers stay calm and directs them in the steps they need to take while they wait for an ambulance and paramedics to arrive.

The Emergency Medical Dispatcher keeps paramedics informed until the ambulance arrives. Candidates for Emergency Medical Dispatcher need to have experience as an Emergency Call handler. The Emergency Call handler answers calls and records information for the caller, like the Emergency Medical Dispatcher does.

The Emergency Medical Dispatcher makes the final decision what type of emergency response is needed for the caller. It is a requirement for the position of Emergency Medical Dispatcher to have prior experience as an Emergency Call handler on the CV. If your organisation has a local community that has its own unique language, you should look for an Emergency Medical Dispatcher who is proficient in that language.

The Emergency Medical Dispatcher is primarily used to alert ambulance crews to people in need of medical attention. The Emergency Medical Dispatcher takes calls for other emergency services because of a misunderstanding or a need for services that are similar to medical emergencies. The Emergency Medical Dispatcher can connect the caller to the correct medical service.

The Employment of Dispatchers in the United States

Dispatchers work full time. They will most likely work shifts and work hours that are not always open, as emergency care is needed around the clock. The Bureau of Labor Statistics says that police, fire, and ambulance dispatchers made a yearly wage of over forty grand in 2019.

The lowest 10 percent earned less than $27,190, and the highest 10 percent earned more than $65,950. The employment of police, fire, and ambulance dispatch is projected to grow by 6 percent from the year of 2018) to the year of 2028, about the same as the average for all occupations. The population growth means that the number of calls to the emergency number will increase, and therefore more people are needed to dispatch them.