Enterprise Advocate Job Description

A Strategic Strategy for Advocate Aurora Health

Advocate Aurora Health is one of the 12 largest not-for-profit, integrated health systems in the nation. It is responsible for helping people live well through Whole Person Health. Scott is responsible for leading Advocate Aurora Health's whole person health strategy, which includes the development of a consumer health and wellness division, growth of new and adjacent revenues and corporate venture investing. Scott has held several positions at Advocate Aurora Health, including Chief Strategy Officer, Senior Vice President and Chief Strategy Officer for Advocate Health Care, Vice President Business Development for Lutheran General Hospital, and Vice President Business Development.

Advisers for Healthcare Facilities and Other Service-Based Companies

Advocates help patients and staff members by answering questions, offering advice and resolving grievances. Advocates for full-time shifts are hired by healthcare facilities, mental health centers, retail businesses and service-based companies to work independently. Some advocates travel to meet with their own clients and provide services as independent contractors, in which case they are responsible for finding their own clients.

Advocates report to either the hiring client or the immediate manager. Most employers give advocates basic paid training. The training varies depending on how much experience the advocate has and how much education the company requires.

Advocates in training study the company to gain a strong grasp of available products and services, company policies, and best practices for resolving common problems. Benefits packages for advocates who work full-time include health, dental, vision, and life insurance. Retirement planning is usually provided.

Patient Advocates: A profession in health care

A patient advocate is a person who helps patients apply for insurance and find out what treatment needs are. Their duties include looking over insurance claims, helping patients get the right documents, communicating with health care professionals in the local area, and contacting insurance companies to discuss alternative options after denying a patient's claim. Patient Advocates work for insurance companies, government agencies, and non-profit organizations, but they also work for hospitals.

They work with patients and healthcare professionals to make sure they get the right care. They visit patients at healthcare facilities and their homes to determine their needs and to help them learn more about insurance policies. They may be responsible for making sure patients pay their bills on time.

A patient advocate usually has an associate or bachelor's degree in social services, psychology, nursing, communications or similar field. Health care administration or management are two other specialized fields of study. Patient Advocates can receive a master's degree.

There are programs that help people understand the options in hospital, nursing and home settings. Many patient advocates are registered nurses who have worked in other capacities. Some people start in clinical positions and work their way up to becoming a patient advocate.

If they don't have previous experience in health care, Patient Advocates can help them find an internship. The difference between a patient advocate and a geriatric care manager is their job focus areas and the types of people they help. Patient Advocates can have a variety of patients.