Front Office Manager Job Description

Front Office Management in Dental Practice

Front office management involves the oversight and management of employees who are tasked with what are commonly known as front office responsibilities. The front office has to do with functions that are focused on the financial well being of the company, including the sales initiatives that place salespeople in front of prospective clients. Front office management includes national and regional sales managers, corporate financial officers and others who hold positions of leadership that have a direct influence on how their teams present the business to the general public.

Any type of business model has some degree of front office management. An office manager is a person who is responsible for overseeing personnel who interact with clients and potential clients. The receptionist is the first person that patients and prospective patients see when they come into the dental office.

The office manager may be responsible for training the receptionist how to interact with anyone who comes into the office so that the experience is positive and satisfactory for all concerned. When the front office management effort is focused on financial issues, professionals such as the corporate financial officer or a director of accounts would be responsible for not only ensuring that employees were posting debits and credits in compliance with company standards, but also understood how to interact with clients. The manager would have to make sure that employees were productive and that they were professional in their dealings with consumers who buy the products and generate the revenue that keeps the company going.

Front Office Managers in Hotels

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company and ensuring that staff perform their duties in an appropriate manner. You are usually in charge of the other employees in the front office. The needs of the business can affect the duties that are assigned to an office.

Additional duties could include accounting, records management, important document creation and customer service functions. A high school or GED certificate is required for a career as a front office manager. Some employers may require you to have a degree in accounting, human resources, or communications, which is often a bachelor's degree.

There are no licenses required to be an office manager. Front office managers are often promoted from within the company, and employers prefer the front office manager with experience working in an office environment or similar business. The front office manager in a hotel is similar to other front office manager positions in that he is in charge of staff, scheduling, and office related duties while also managing the specific requirements of the hotel industry.

The Buck Stops with the Buck

Office managers are often confused with secretaries and administrative assistants, and are one of the most challenging jobs in the company. Office managers are usually the ones who lead and work closely with other department heads. Office manager positions can have different skill sets.

How many office assistants you need to supervise, how many people use the office you manage, and what kind of software and other systems your employer uses are all variables. You will find ways to do your job better. If you can identify inefficiencies in how your office runs, you can save your employer a lot of money and make your colleagues less unhappy.

The buck stops with the office manager. You will be responsible for ordering the correct office supplies in a timely manner, for maintaining records accurately and in an organized manner, and for keeping track of the needs and issues of everyone else in the office. If one of the professionals working in your office is out, you may be the only one that visitors see, and you will often be one of the first people visitors see.

You must act as a receptionist while also carrying out other duties. Responsibilities may include accounting, budgeting, and bookkeeping. You may be required to handle payroll, cash, and entries in the accounting program.