Housing Neighbourhood Manager Job Description

A Postgraduate Degree in Housing Studies

You can manage housing and related services for housing associations, local authorities, charities and private sector organizations. Your role will involve managing a designated patch of housing and keeping in regular contact with tenants, looking after rental income and dealing with repairs and neighbour nuisance issues. It's common to work with people with disabilities or homeless.

You may have line management responsibility for a team of housing officers, rent arrears staff and tenancy support officers. You will work Monday to Friday from 9am to 5pm. Shift work is standard if you work in a supported housing project and you have to attend evening meetings with tenants or residents.

Flexible hours, job sharing and career breaks are offered by many employers. Entry without a degree is possible. Larger housing associations are more likely to recruit graduates with personal qualities and experience than smaller housing associations.

Pre-entry experience in housing or customer service is important for some posts. Gaining experience in tenants' associations, housing association committees or in similar community roles is useful, as is vacation or voluntary work with local authority housing departments or housing associations. If you get a place on a graduate scheme, you will gain experience in a range of housing departments and may be given support to get a professional qualification accredited by CIH.

Try to get support from your employer in studying for a professional qualification. If you want to become a fully chartered member of CIH, you can study for a postgraduate degree such as the Masters degree in Housing Studies or the Postgraduate degree in Sociology. You can progress by focusing on a certain area, such as homelessness assessment, anti-social behavior, special needs housing, tenant support and liaison, allocations, rent accounts or urban renewal and regeneration.

The Role of a Housing Officer

Regional authorities, housing associations and accommodation providers have housing officers who are responsible for day-to-day operations of rental properties. It is easier to live in a residential area that is managed by a housing officer. Housing officers must be good at dealing with difficult situations.

A housing officer job description includes working with property owners to offer housing solutions for people looking for rental homes. Homeless people, college students or people with disabilities may be helped by housing officers. They work in a central or local office where they are regulated.

They inspect properties to make sure they are in good shape before tenants move in. The role of a housing officer is to handle tenant affairs. They are responsible for communicating the outcome of housing improvements.

Housing officers deal with a variety of issues, including tenant-landlord relationships, set rental rates, administer collection, and develop policies to deal with and minimize arrears. State legislators are in charge of the housing industry. North Carolina laws govern almost every aspect of housing from fair housing to domestic violence to community care facilities to homeless shelters to community care facilities.

Being well-versed in all relevant housing laws is a housing officer's job responsibilities. Tenants who are not familiar with housing laws and regulations are obliged to receive legal support. Housing officers must ensure that their activities are in line with the law.

The Production Supervisor in the Theater

The box office manager and the house manager work together. If a patron mistakes the date on her ticket for the wrong night, the house manager may have to help resolve the situation. The house manager and box office manager will work together to determine which audience members will be seated.

The house manager must make sure that theater is able to hold people in standing room only. The house manager is in close contact with the stage manager, as well as the box office manager. The stage manager is in charge of the production if there is a need to delay the start of the show.

Managers

Managers are at many levels of an organization, from the CEO to a manager of an initiative or small team. The term manager can be used to refer to a leadership role or a project. People managers shouldn't expect others to be late when they are themselves late.

They should meet expectations and inspire their direct reports to perform. Managers are also responsible for delegation. The manager can't take on all the responsibilities of the staff so it's important they can identify who is best-equipped for each duty and delegate tasks appropriately

Managers are usually responsible for training new employees and employees who have been promoted to a new position. They are usually tasked with training their team on new procedures. The best managers are those who are personally engaged in the training process.

Managers are responsible for setting up the workspace and streamlining employee processes. The manager is the one who can identify the challenges and develop effective solutions if the team is performing well. A CEO or president is usually responsible for high-level, broad-reaching issues such as corporate strategy and company policy.

There may be a full c-suite of roles supporting the CEO, including chief financial officer, chief marketing officer, chief technical officer and more. VP and director level professionals usually report to the c-suite, and there may be additional managers overseeing various teams or projects within each department. Mid-level managers are often responsible for both managing employees and their team members.

The Manager's Role in the Management of Organizational ProcesseS

You can move further away from the day-to-day operations of the firm if you climb the ranks. Managers are directly involved with the individuals serving customers, producing and selling the firm's goods or services, and providing internal support to other groups, while the CEO and vice presidents focus more of their efforts on issues of strategy, investment, and overall coordination. The manager is a bridge between senior management and higher-level strategies and goals.

The manager is accountable to senior executives for performance and to front-line employees for guidance, motivation, and support. Managers feel pulled between the needs of the top leaders and the needs of the individuals performing the work of the firm, which is a common occurrence. The manager is busy with one-on-one and group interactions.

Managers use early mornings and later evenings to complete their reports, and to update their task lists. Managers have less time for quiet contemplation than most people. Managers are usually responsible for a particular function within the organization.

A manager leads his or her team or leads a group of supervisors who oversee the teams of employees in all of the groups. The phrase "span of control" refers to the number of individuals who report directly to a manager. The current approach to creating a proper span of control in an organization involves analysis of what the organization and its employees need, but various trends have existed over the years.

A small number of direct reports creates a narrow span of control and a hierarchy in which decision making is often located at the top of the organization. Managers have more time to interact with direct reports when they have narrow spans of control. The manager knows the employees well and has time to spend with them individually, which is why they tend to encourage professional growth and employee advancement.