Junior It Technician Job Description

A Job Description for a Junior Technician

Good communication skills, a keen attention to detail, and the ability to interact well with others are some of the requirements for a junior technician. Good communication must include explaining complex problems and their solutions in a way that allows a person with few technical skills to understand what needs to be done in order to assure that all technical systems are operating at optimal levels. In addition to performing manual tasks, the person must also have a willingness to work with diverse populations within an organization and with that organization's client base. A person must be able to perform multiple tasks in a single day.

IT Support Technicians: Experience and Qualification

An IT Support Technician is the person who maintains the computer and network systems of an organisation. Their duties include setting up computer networks and assisting employees and customers with IT related problems. An IT technician is responsible for ensuring that the company's computer systems work effectively.

They install computer hardware and software, update applications, perform diagnostic tests and maintain computer components. IT technicians set up internal and external computer networks to ensure that the server can deliver information to internal and external clients. They help people resolve network, hardware and software issues.

IT technicians can work as full-time or temporary staff in a company, providing technical support. IT technicians need to be familiar with virtual network solutions to provide technical support remotely. They need to have exceptional communication skills as they are expected to provide customer support.

IT technicians need to be proficient in using command-line interface for Windows, Mac OS, Linux and UNIX. Some employers look for candidates with programming knowledge. Junior roles may include on-the-job training, whereas mid and senior IT Technician positions typically require years of experience.

IT technicians should look for evidence of experience in a related role on their resume. The ideal candidate will have a good knowledge of computer hardware, operating systems, networking, security, and programming. Look for any examples of the candidate's ability to solve technical problems in their previous jobs.

The Pay of IT Support Technicians

IT support technicians work to maintain their employer's computer systems. They help the users of a network to use relevant devices and applications by answering any questions that may arise. It is a job that involves tech and customer service.

IT support technicians can work for either software or hardware companies, or they can work in the IT department of a corporation. The hours they work depend on the place of employment. IT support technicians are the first line of defense when something goes wrong.

They are responsible for documenting their findings after an initial diagnosis. They formulate a strategy to fix the issue. The education requirements for the IT Support Technician position are not very high.

Most candidates have an Associate's degree. If you are the right candidate, some companies may provide on-the-job training. Those who want to advance in the industry typically have a Bachelor's degree in Information Technology, Computer Science or a related field.

IT support technicians make a median salary of $48,930. Those in the 90th percentile make $82,160, while those in the 10th percentile make $29,440. Pay is dependent on IT expertise, experience in the industry and number of professional certifications.