Legal Receptionist Job Description

Legal receptionists in small law firms

Legal receptionists must have excellent customer service skills to communicate with senior level attorneys, partners, clients, opposing counsel, court reporters, vendors, staff, and others. They must have the ability to operate multi-line telephone systems and office equipment. Spelling and grammar skills are important in writing and drafting.

Familiarity with legal terms and jargon is a must for the job. Legal receptionists in small law firms must be familiar with word processing, spreadsheet, database and billing platforms. The demands of a busy law office and interaction with difficult people can make a work environment very stress-inducing.

Legal receptionists can experience carpal tunnel syndrome because they sit for long periods and spend a lot of time keyboarding. The Bureau of Labor Statistics says that employment is projected to grow faster than receptionists. BLS reports that job growth and the need to replace workers who transfer to other occupations or leave the labor force will create a large number of job openings for receptionists.

The Role of a Front Desk Clerk in an Organization

A receptionist is often used to greet visitors and help them as needed at most companies. Companies often require someone to screen visitors and answer their questions, and to give them directions. A receptionist is required to handle and field calls as often as necessary.

A receptionist would have to organize the front desk and ensure the office is well organized in order to fit in with the organization's character. Most receptionists handle more than one role and some even specialize in a few niches. The receptionist's job could always turn out to be a step towards a more fulfilling career.

The duties of a receptionist can vary depending on the company and its key functions. A receptionist is often called a front desk clerk and they perform certain tasks that are associated with a front desk clerk. That would make the same simpler for they are not that.

A receptionist is often required to think and act fast and prevent any problems that may occur in the line of duty. The duties and responsibilities of a receptionist will vary depending on the organization. One thing is certain, a receptionist must have the skills to adapt to the changes.

A Review of Front Desk Receptionists

A Front Desk Receptionist is responsible for performing clerical tasks in an office setting. They answer and transfer phone calls to employees, sort and deliver mail to employees, and greet visitors when they arrive for meetings with management or sales staff. Receptionists work for companies in many industries.

They work closely with the office staff to make copies of mail and fax documents. They are tasked with managing their office tasks while also answering calls from customers, answering questions and helping visitors locate the correct office. They may be responsible for taking inventory office supplies.

Some Receptionists may benefit from a college education, but most need a high school or GED and some may not. Candidates can prove their skills with Receptionist certificates from some community colleges. A good receptionist is someone who is intelligent and personable and can always help clients or customers.

Many companies hire receptionists as entry level employees and they are expected to have no experience. Receptionists who work for large or complex companies may be expected to have more experience and qualifications. A receptionist checks their voicemail for missed messages from upper management or employees.

They keep a note of any messages and contact information they receive and send it to the office manager. The receptionists complete various tasks throughout the day, including answering and transferring phone calls, directing guests to the correct office, and scanning documents to add to the office's digital filing system. Coffee runs for office staff and retrieving mail from the mailroom are things that Receptionists can do during downtime.

The Legal Receptionist at a Law Firm

The legal receptionist is the first point of contact for visitors and clients at a law firm and she helps create a comfortable, professional, and welcoming environment for people in the lobby or waiting room. They answer visitor inquiries and even provide coffee or tea to guests as they wait. The receptionist in a legal office is the one who answers incoming calls.

They use strong telephone manners to answer questions and direct calls. Legal receptionists take down phone messages and forward emails to ensure they are relayed to the appropriate parties. Legal receptionists are responsible for scheduling appointments.

They make sure that everyone knows when and where to meet and that an office or conference room is available for every meeting. Legal receptionists can help lawyers with day-to-day tasks and prepare case files. They can help with things like billing, drafting correspondences, and establishing new files.

The legal receptionist is often responsible for keeping the office clean. They make sure the lobby is welcoming and has magazines and refreshments to keep guests comfortable while they wait. The legal receptionists make sure the conference rooms are stocked with refreshments and supplies.

Most law offices prefer candidates with a high school diplomand some training in administrative tasks, as well as some experience working in a law office, to become legal receptionists. Legal receptionists receive training. The Bureau of Labor Statistics says receptionists make a median annual income of $27,920 per year.

A Simple and Concise Approach to Create a Front Desk Receptionist Job Description

receptionists act as office's eyes and ears. They allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office. The receptionist is the one who greets people.

As you create your front desk receptionist job description, make sure you make it clear that a friendly attitude is an essential quality of an applicants' skills. It is easy to communicate with the receptionists being organized. They need to know how to use office equipment.

The job responsibilities section is the most detailed part of the job description. Potential applicants can determine whether or not an employee is right for the job by looking at the essential responsibilities your employee will perform. Make your front desk receptionist job description easy to understand by writing it in a concise way.

The skills and qualifications part of your front desk receptionist job description is the most important part of the job description. The minimum requirements for a candidate should be detailed in the specifications. It is important that candidates are aware of your needs and that they are able to NationMaster.

Smiling on the Phone

It works, even though it may seem silly to smile on the phone. Smiling is the easiest way to make your receptionist sound friendly and inviting. Keeping a smile on your receptionist's face will help them feel calm and happy.

Your receptionist can't make a great first impression if they have a lot of food. If they are chewing gum, your caller won't be able to hear them clearly. Food and gum should not be in the receptionist area.

If the food is not a temptation, callers will not be turned away. A mobile device doesn't need to be another distraction for receptionists. Mobile devices should be put away until a break is taken.

Personal devices can cause a receptionist to be distracted from the call. If your receptionist can use the caller's name in a conversation, it's a good idea. Addressing the caller in a way that makes them feel welcome creates a sense of engagement.