Mailroom Supervisor Job Description

A Career in the Mailroom

Mailroom supervisors negotiate with vendors to make sure that the postage, packing supplies, and other goods are competitively priced. They keep a record of inventory and stock, noting that orders need to be placed to replenish items that are low. Mailroom supervisors sort and distribute mail, creating a process that is efficient for staff.

They make sure that health and safety practices are followed and that the work area is kept clean. Employers often require previous management experience as well as a high school diplomas to become a mailroom supervisor. A college degree in business or secretarial work can beneficial for candidates who want to work in a team.

Supervision Skills Questionnaire

Communication skills are important for a good supervisor. They need to communicate important information to their staff. Supervisors should strive to keep an open door for employees to approach them with their needs or issues.

The supervisor should be an example to their staff. They must make their employees want to follow them as they take their organization through normal business changes. A strong leader will encourage their team.

There are some tasks that a supervisor needs to deal with that require good critical thinking skills. There are more responsibilities and decisions to be made in a high-level position. Critical thinking skills make the decision process simpler.

Time management is important in a business. Being able to juggle timelines and meet goals regularly means supervisors must have both the awareness of when things need to be completed and how long it takes to do them. Supervisors should use their skills to deal with issues in the workplace.

A manager can use great problem solving skills to assess the situation and develop a plan to tackle it. The overall work of their employees needs to be directed by their supervisors. Their view of work is different than that of their employees.

Mailroom Clerks: A Career in Information Technology

Mailroom clerks are responsible for handling mail that is coming in and out of businesses. Smaller firms may have smaller mailrooms, but larger firms may have larger, more complex mailrooms. Interoffice communications are usually sent through mailrooms.

A job as a mailroom clerk can be used to get a foot in the door at a specific firm. Even though anyone with a high school degree can handle the job, it does require organizational skills and attention to detail that can be valuable in almost any career. Mailroom clerks process, sort, and deliver mail to the correct people.

They might be tasked with maintaining mailroom supply inventories. As their domain, they will probably have to organize and maintain the mailroom. Mailroom clerks might be in charge of outgoing mail by preparing it for shipment, as well as logging and distributing overnight packages.

Mailroom equipment includes postage meters, mail sorting machines, scanning, mail sealers, envelope openers, fold-and-insert machines, and labeling machines. Mailroom clerks are included in the Bureau of Labor Statistics studies. The positions included in that category are receptionists, couriers, and information technology assistants.

Mailroom clerks work several times a day and pick up mail throughout the firms. Clerks are exposed to many different aspects of a firm's operations and meet and interact with staff at all levels. Work schedules are usually business hours.