Night Auditor Job Description

A Career in Night Auditing

Night Auditors balance hotel books and perform other accounting tasks. Night Auditors can complete accounting tasks that day staff can't because they are not busy. They are responsible for customer service at the beginning of their shifts.

They check in guests and take care of other requests after guest services staff have finished their shifts. They make sure hotels have someone on site to serve customers. Night Auditors don't need previous experience.

Some previous customer service experience is valuable. They will be familiar with the way hotels operate. Customer service is helpful if it makes visitors feel valued and satisfying guest requests.

It is important to have experience working night jobs. Night workers are often self-motivated and can work without being dependent on other employees. Candidates used to work at night can stay focused and alert.

A good night auditor is an organised person who can do both auditing and customer service at the same time. They must be methodical and attentive. They should be able to conduct accurate audits during the night.

Night Auditors: A Mixture of Customer Service Representative and Accounting Clerk

A night auditor's job description is a mix of customer service representatives and accounting clerks. Customer service night audits include welcoming guests and getting them checked into their rooms, responding to guests' requests, and coordinating with other hotel workers to finish the day's work. Accounting duties include taking payments, reconciling accounts, and balancing the cash drawer.

You can expect to spend your shift standing at the front desk, walking around to rooms and sometimes lifting items. You need a high school diploma, basic math and accounting skills, and a good knowledge of various software applications, such as productivity software, to be an auditor for night. Employers may prefer that you have a year or more of experience in accounting, customer service, and the like.

You can expect the establishment to give you short-term training, which will cover the processes for managing guest reservations, performing accounting tasks and providing customer service as well as using the front desk software. The Bureau of Labor Statistics puts night auditors in the job category of hotel, motel and resort desk clerks, an occupation that earned a median wage of $22,850 a year in May. Half of desk clerks earned more than this.

On-the Job Training for Night Auditors

A Night Auditor is the first point of contact in late-night hotels. They are involved in assisting hotel guests with requests, balancing accounts from shifts and acting as a Front desk agent. A Night Auditor is responsible for customer service, administrative and accounting during the night.

They interact with guests in hotels. Night Auditors work with Night Managers, Security Guards, Night Porters and other professionals who work night shifts. They can work independently as part-time, full-time or contract employees.

If you want to provide on-the-job training for Night Auditors, you should first determine whether you need an applicants with years of work experience. Entry-level Night Auditor roles are typically more suited for experience than a similar position. You can look for someone who can speak or write in another language, as establishments often welcome international guests.

Night Auditors need a high school degree to do their jobs. You may hire someone with more qualifications. An application with a degree in business administration or similar fields may be an asset to your organization.

You may require an application to complete a college program in hotel management. Night Auditors and Hotel Front Desk Clerks are similar to each other. Both professionals work at the front desk.

Night Auditors in a Big Hotel

Many people wonder what night auditor is and what definition of night auditor there is. The night auditor is a team of people who work at night at the reception of the hotel and hold the duties of the front desk officer and accountant. The duties and responsibilities of the night auditor can be changed by the hotel.

A team works on a night auditing process in a big hotel, as there are a lot of things to do simultaneously. In small lodges, a single person is the night auditor. How much does a night auditor make?

The night auditor's salary is usually around $11 for an hour. Depending on the hotel and services provided to the staff, the pay rates can go from $8.15 to $14.26 for an hour. The average salary of a night auditor in the United States is $22,005.

The number is determined by the years of experience and educational qualification. Night audit is compulsory in hotels as it provides a wholesome report on hotel finances, reservations, and daily transactions. The night audit team helps on the front desk in generating guest folios during date rollover, as well as updating the housekeeping status and keeping up with the hotel security.

Night audit process is a crucial task which requires a lot of responsibility and concentration for completion. There are a lot of jobs that night auditor of a hotel has to do. Revenue verification is one of the major tasks.

Night Auditors: A Career in Management

Night auditors work from home and can be full or part-time. Depending on work experience, skills, education and certifications, a hotel or resort's size, location and level of service, front desk agents can be paid more than other employees. Most employers prefer a high school degree for night auditor positions.

An Associate's Degree in Business, Administration or Hospitality can beneficial to those who want to advance their career. Auditors learn the skills and knowledge they need for their role while working as a front desk agent or another entry level customer service focused role. Training is usually part of the orientation process with a new employer, and can include a period of reviewing training videos and safety instruction, followed by a night auditor for one to two weeks, or until the new employee feels proficient enough to complete tasks on their own.

Excellent verbal and written communication skills are needed to greet guests, answer phones, and write reports about activity taking place during the overnight shift. Night auditors use software to complete tasks. Basic literacy is needed to use reservation software and payment processing programs, with a more thorough understanding of bookkeeping and digital auditing programs required.

Entry level front desk positions, retail, and customer service are some of the places that can help you become a night auditor. It is helpful to perform tasks that require processing credit card batches and working with accounting software to perform daily accounting and auditing functions. You should include your highest level of education, industry-related certifications and work history.