Technical Pre-sales Engineer Job Description

Customer Feedback and Pre-sales

The best pre-sales engineers are able to work with people at multiple levels within a customer hierarchy, and they can also conduct proof concept testing with end users. It is important to know that the decision whether or not a customer adopts your solution can be influenced by a wide range of stakeholders. A pre-sales expert needs to be able to listen and work with their customers in order to fully understand the problem or gap facing them and make sure they adopt the best possible solution.

When meeting with a customer, you need to listen to their issues, work out which are the most important problems that need addressing immediately and then filter out the rest. Pre-sales people work to build relationships with their company's other employees. Pre-sales engineers gain exposure to customers through the market sector and should give this information back to their department as soon as possible.

Sales Engineers: A Survey

A degree of facility with your product and an understanding of engineering and business processes are required for demos to be effective. If you don't explain the value of features, your prospects will not buy them. A set of skills is required to prevail in a competitive technical sales situation.

If you only understand your product, you will be blind to attacks from the competition. If you don't have a good idea of the business and market issues that your prospect is facing, you can never hope to present your offering in a good light. People skills are the most important skill that you will need to be a sales engineer.

You will need to lead the sales conversation every phone call, web meeting, and face-to-face encounter. People respect knowledge and appreciate good follow up, but they will always buy from the person they like the best, even if it's not the best person. Your goal is to be seen as helpful by your peers, leadership, customers and prospects.

A good understanding of the sales process is required to be a Sales Engineer. Sales Engineers are expected to be able to qualify a sales opportunity from a technical perspective. If you need your sales person to cover for you in a technical issue, you need to work out a communication system.

To let them know, establish a back channel like text messaging. It is important to go beyond just linking to others on LinkedIn, as it is a great resource for learning about the Zeitgeist of the Sales Engineering world. You want to join groups to get known as a subject matter expert.

Technical Sales Engineers

Technical sales engineers use their technical knowledge and sales skills to provide advice and support on a range of products for which a certain level of expertise is needed. A technical sales engineer who sells complex electronic avionic systems for aircraft is likely to be an electronic engineering graduate, but someone who sells electronic alarm systems may not have a degree. Civil engineering for the construction industry or production engineering for the manufacturing industry are some industries that some employers expect a degree in.

Engineering and business studies are both related. Most companies want to see that you have the skills to work in a sales environment. Building up experience in the design or manufacture of products is helpful.

A sandwich year can help you gain employment after graduation, as many degrees offer it. Technical or industrial products and services are typically provided by employers. Multinational companies with large staff in a range of departments, to small businesses with only a few staff, are all examples of companies that range in size.

The market for technical sales engineers is growing as more companies look for employees with the right mix of technical and product knowledge. You must produce results both through sales and new markets to get ahead in technical sales. It is necessary for a person to travel regularly within the UK and abroad.

Technical Sales Engineer Handbook

Technical sales engineers spend a good portion of their day meeting with potential and existing customers, explaining product features, presenting and demonstrating new products, and determining which products meet the needs of each individual customer. They complete proposals, write up sales orders, and negotiate contract terms. Technical sales engineers are in charge of growing a sales territory.

They make frequent visits to customer sites to make sure all products are working well. They meet with potential customers to discuss new products and give leadership to other sales members. Technical sales engineers are usually the face of their company at trade shows, where they discuss products and product development with interested parties.

They attend industry conferences to learn about trends and sales techniques, as well as network with other sales engineers. Employers often look for candidates with a bachelor's degree in engineering who have completed a program in computer engineering, electrical engineering, software engineering, or chemical engineering. Business administration and computer science are usually recommended for coursework.

Sales techniques and knowledge of specific products are usually addressed in on-the-job training programs, where novice technical sales engineers might work under an experienced engineer for a determined amount of time. The BLS says that technical sales engineers should see seven percent employment growth through the year 2026. The growth rate for technical sales engineers who work in the area of computer systems design is expected to be 20 percent over the next few years.

More than 80,000 technical sales engineers are expected to be employed by the year 2026. The Sales Engineer Handbook, 3rd edition, contains two successful technical sales engineers who will guide you through the most updated methods and strategies to bring your career to the next level. Learn about new technologies.

The Careers of Sales Engineer

Sales engineers are often under stress because of the commission they need to complete sales. Sales engineers may work more hours to meet their goals. Sales engineers need a degree in engineering.

Strong interpersonal skills are a must for successful sales engineers. Over the decade, 7,300 openings for sales engineers are projected. Many openings are expected to be caused by the need to replace workers who transfer to different occupations or retire.

Sales engineers are experts in technologically advanced products. They use their technical skills to show their products are better than their competitors and to explain the benefits to potential customers. Sales engineers work for companies that build technical products.

Others work for independent sales firms. Sales engineers are similar to other salespersons in many ways. They must interest the client in buying their products or services and complete the sale.

Sales engineers give technical presentations to explain the technical aspects of the product and how it will solve a specific customer problem. Sales engineers can concentrate on technical aspects of their job if they team with other salespersons who are more focused on marketing and selling the product. Each member of the sales team is able to focus on his or her strengths and expertise.